As part of our continuous commitment to provide better service and better hosting experience to our valued clients, we would like to hereby announce that a major data centre migration and consolidation exercise will be carried out in December 2014.
Where are we migrating to?
We will be migrating all our servers from the present data centres at Global Switch @ Tai Seng to Pacnet Singapore SGSC2 @ Paya Lebar.
As a leading provider of integrated technology solutions for enterprise and carrier customers, Pacnet owns and manages the longest privately-owned subsea cable network, measuring up to 46,000 km, in the Asia-Pacific region with more than 110 Points of Presence (PoPs) around the world.
Why are we migrating?
- Redundant network connectivity.
- Reduced network downtime by having redundant network connectivity from multiple bandwidth providers.
- Pacnet SGSC2 is fully compliant with the Monetary Authority of Singapore (MAS) security guidelines and is further confirmed by the independent third party Threat Vulnerability Risk Assessment (TVRA).
- Pacnet SGSC2 is also PCI DSS 2.0, ISO 9001 and ISO 2700 certified.
- Better network accessibility in terms of speed and stability.
Who will be affected?
All clients currently hosted under SingaporeWebHosting.com will be affected by this migration exercise.
When will this happen?
The migration and consolidation exercise will be carried out in several small batches in order to ensure a smooth migration:
Date: 18th, 19th, 25th, 26th, December 2014
Time: 11.00 PM
Estimated Server Uptime: 7.00 AM
What will happen during the migration?
1.We will physically unplug the servers from the present Global Switch Data Centre and transport them to the new Pacnet Data Centre located at Paya Lebar.
2.An Estimated 6-8 hours of downtime is to be expected during the migration exercise.
3.There will be NO changes of IP addresses to your hosting accounts / servers upon the completion of the new data centre migration.
What Are The Things You Need To Prepare?
We recommend all users to run a full data backup that are currently hosted in your subscription with us to your local desktop/laptop/external drive as an extra precaution for this migration exercise.
Once again, we would like to thank you for your support, your kind understanding and your great patience. Upon completion of this migration and consolidation exercise, we believe that we will be able to provide you with better service that will guarantee a better hosting experience with us.
Sincerely,
SingaporeWebHosting.com Support
