12 March, 2007

SingTel EXPAN ComCenter III Level 2 Power Outage Report

Following are the details sent by SingTel EXPAN datacentre (where our servers are located) regarding the power outage on 11 Mar 2007:

Circuit: SGGS001
Date/Time (SGT): 11/03/2007 0045
Date/Time (UTC): 10/03/2007 2045
Duration: 5 seconds

Reason: Failure of Static Transfer Switch board on UPS system.

Impact: Customers equipment in level 2 data center might experienced power disruption / server rebooting.

Action Taken: UPS Engineers are on-site for investigation & recovery work.

We apologize for the inconvenience caused to your operations.