Scheduled Maintenance & Downtime During The Weekend

There was HDD errors with Gold server on 22 Dec that caused downtime from around 12:30PM to 7PM.

We've managed to bring the server up but there will be urgent HDD replacement in this coming weekend after 11pm till 6am (meaning Sat or Sun, yes we will do it on Christmas Eve or on Christmas day to reduce impact). We will also implement hardware checks on all other servers at the same time, so all hosting service users please expect downtime or service disruption during this period.

Sorry for the inconvenience and thank you for kind understanding.

Wish all users and customers Merry Christmas and Happy 2012.

Regards,
SingaporeWebHosting.com Support

DDOS Attack on 3 Dec, from 6PM

One of the servers on our uplink provider's network is under DDOS attack, it's so bad and heavy that the whole network was affected. The attack started from around 6PM, 3 Dec 2011 and is still ongoing as of this writing (10PM).

We've managed to route the attack traffic for most part and brought most servers back to normal, however the attack is above 1 GBPS and some servers within the network are still not working properly. One of our server is not back to normal yet.

We will try our best to sort it out and keep you updated here.

Sorry for the inconvenience and thank you for understanding.

Update @11PM: all our servers should be back online by now. There might be disruptions in next few days as uplink can still detect attack. We will be monitoring and work together with uplink provider to reduce the impact as much as we can.

Update 3PM 4 Dec 2011: There's another round of attack that's affecting some servers. We are working on it.

Update 6:30PM 4 Dec 2011: All servers should be ok now. However the attack is still going on, there might be service disruption in next few days. We cannot stop DDOS attack but we will do our best to reduce the impact.

SingaporeWebHosting.com Support