There was HDD errors with Gold server on 22 Dec that caused downtime from around 12:30PM to 7PM.
We've managed to bring the server up but there will be urgent HDD replacement in this coming weekend after 11pm till 6am (meaning Sat or Sun, yes we will do it on Christmas Eve or on Christmas day to reduce impact). We will also implement hardware checks on all other servers at the same time, so all hosting service users please expect downtime or service disruption during this period.
Sorry for the inconvenience and thank you for kind understanding.
Wish all users and customers Merry Christmas and Happy 2012.
Regards,
SingaporeWebHosting.com Support