IMPORTANT: Please Secure Your Password, Computers & Applications

Dear Customers,

Recently we noticed a few cases of spam emails sent from domains hosted with us. All our customers are legitimate businesses and do not send spams themselves, however virus affected computers, weak or leaked passwords, hacked web application, etc. may cause spam emails sent from your account.

Please note, spamming is strictly not allowed on our servers, and it's customer's responsibility to secure their own computers, passwords and applications and make sure they are not compromised.

If any account is found sending spam emails, for whatever reason, the account will be suspended immediately without notice and it will not be re-activated.

Please understand, spamming is very serious issue in hosting industry, it may cause server IP blacklisted therefore cause lots of problems to many other customers on the same server. We must take strong action promptly to protect all our customers.

To avoid email account compromised and account suspended, please do these immediately, yes, I mean NOW:

1)Warn all your users not to open any unexpected email attachment, which contains virus in most cases. Do not download anything from web sites that you do not really know.

2)Keep your anti-virus/firewall software updated and scan all your computers everyday.

3)Warn your users not to leak password, personal info etc. to anyone, especially online. Do not post your email address online if possible.

4)Change all your email account passwords to strong ones: min 8 characters with random combination of capital/small letters, numbers and special characters, no dictionary words, no username or part of username in password, no personal information in password, no company name / telephone number / calendar dates etc. It's advisable to use the password generator in cPanel.

5)Change all your email passwords regularly.

6)Do not login to your email on any public computers such as in hotel, airport, library, Internet cafe etc.

7)Keep your web application and scripts updated and patched up.

8)Do NOT use the same password for different accounts or services, for example, do NOT use the same password for your email as your Facebook/Twitter etc. account.

9)If possible, do NOT user common names as email address such as admin@yourdomain, support@yourdomain, info@yourdomain, test@yourdomain etc.

Thank you for your attention.

SingaporeWebHosting.com