Dear Customers,
About 3 hours ago (8:25PM, 21 July 2017), our upstream network provider detected a NTP reflection attack against the server on IP 116.12.51.45. The attack is so overwhelming that we had to null-route (blackhole) the IP to avoid congestion in the whole network, all domains hosted on this server are not functioning as a result.
We apologise for the inconvenience caused to customers on IP 116.12.51.45, but such attack is not predictable or preventable. We have to bring down the server. Even if we leave the server up, all web sites and emails would not be accessible because of the attack.
We are closely monitoring the situation and will bring it up once we see the attack is over.
We will keep you updated here.
Update 2pm, 22 July: The server has been brought online. But we will still need to monitor the situation. Again sorry for the inconvenience caused to customers affected and thank you for your patience.
Update 2pm, 22 July: The server has been brought online. But we will still need to monitor the situation. Again sorry for the inconvenience caused to customers affected and thank you for your patience.
SingaporeWebHosting.com Support
